Civilized Cycles includes a standard shipping charge for some regions of the continental United States (not including Hawaii or Alaska, these require an additional shipping surcharge). Please reach out to our team if you have any questions or would like additional information.

The delivery period for all purchases is estimated according to the production period or available stock, in the case of accessories, added to the carrier's term and may change. We are committed to doing our utmost within our powers to respect the commitments made to our customers.

It depends! Civilized Cycles includes a standard shipping charge for some regions of the continental United States (not including Hawaii or Alaska, these require an additional shipping surcharge). As it's a pretty big box, we offer flat rate shipping to not penalize you for living far away from our warehouse. Please reach out to our team if you have any questions or would like additional information.

We are currently shipping to the continental United States. We hope to begin export in 2024.

You will receive an email confirmation with your order and tracking # when the item ships

You have the right to a full cancellation of your order at any time until a tracking number has been provided to you and the shipment has been received by the carrier.

In case of cancellation after the products have been received by the carrier, the necessary shipping charges in addition to a restocking fee will be deducted from the returning item.